Policies and Shipping

General Policies

All items offered subject to prior sale.  We will endeavor to immediately remove from this website any piece sold from another platform or location.

We guarantee that all descriptions provided by us and appearing on any of our written representations, including price tags, receipts, advertisements and web pages, are true and accurate to the best of our knowledge.  Colours in photographs shown may vary with the device used to view them.

The prices listed on site are retail prices. We appreciate our strong relationships with other dealers and with the interior design industry. Please contact us for more information regarding our to-the-trade policies.

Until further notice purchases from the website can only be made by contacting The Great British Pine Mine by telephone or email.

Maryland sales tax is charged at the rate of 6% where applicable.

Payments

We accept all major credit cards, including VISA, Mastercard, American Express and Discover.

We accept PayPal, bank drafts, money orders, wire transfers, personal and business checks, and cash, and reserve the right to hold merchandise for shipment until funds clear.

Shipping

The nature of the goods we sell requires that the delivery or shipping cost needs to be determined for each       individual piece.  We can arrange local, nationwide, and international shipping.  If you are unable to pick up your purchases we will help you secure the best shipping price available, whether you need white glove, doorstep-only or standard parcel delivery.  Call us anytime to discuss shipping quotes and we will be happy to get your shipment on the road.

Please notify us immediately of any damage incurred during shipping. 

Returns

We want you to be happy with your purchases from The Great British Pine Mine.  If you are dissatisfied for any reason, don't hesitate to contact us for a prompt and fair resolution.

Privacy Statement

We collect no personally identifiable information about you while you surf our website. Should you decide to contact us (via request form on website, email, telephone, etc.) with a request, any information you choose to give us is used by The Great British Pine Mine solely to provide you with the product or service(s) you request. We do not share any information with any outside parties.